CPA Firm Profitability

Increase Your Prices Before Next Tax Season—Without Driving Clients Away

Shannon Vincent
November 16, 2024
5
minute read

If you're anything like me—and I bet we have quite a bit in common if you're reading this—you're already turning your thoughts to the upcoming tax season. As accountants, we know that this time of year often brings a sense of looming pressure, like a grey cloud on the horizon. The deadlines, the client meetings, the late nights—it can all feel overwhelming.

But here's the thing: it doesn't have to be that way.

Allow me to make a suggestion. As you prepare for the next tax season, consider this strategic move: increase the prices of your services. I understand that the mere thought might make you uneasy. Many professionals hesitate when it comes to raising their fees, fearing that clients will balk or, worse, leave. But let's unpack that fear.

First, it's important to recognize the value you provide. Your expertise, experience, and the peace of mind you offer to your clients are invaluable. Over time, costs increase—software subscriptions, continuing education, office expenses—and your pricing should reflect these realities. By not adjusting your fees accordingly, you may be underselling yourself and overextending your resources.

Secondly, losing a few price-sensitive clients isn't necessarily detrimental to your firm's financial health. In fact, it can be quite the opposite. By focusing on clients who truly appreciate and are willing to pay for the value you deliver, you can foster more rewarding professional relationships. These right-fit clients are less likely to haggle over fees and more likely to refer others to you.

Raising your prices also positions your firm as a premium provider in the market. It signals confidence in your services and can attract clients who are seeking quality over bargain rates. Remember, the clients who are solely price-driven may not be the best fit for your firm in the long run. They often require more effort for less reward, which can contribute to that grey cloud feeling we all dread.

So how do you go about increasing your prices strategically?

  • Communicate Clearly: Let your clients know about the upcoming changes well in advance. Explain the reasons—rising costs, enhanced services, or additional expertise you've acquired.
  • Highlight the Value: Emphasize the benefits they receive from working with you. This could include personalized service, timely advice, and proactive tax planning.
  • Segment Your Clients: Identify which clients are the right fit for your firm. Focus your efforts on those who value your services and are willing to invest in a quality partnership.
  • Offer Options: Consider creating tiered service packages. This gives clients the flexibility to choose the level of service that best meets their needs and budget.

Don't let fear hold you back from growth. The right clients will understand and appreciate the value you create for them. Those are the clients you want to build your firm around.

Now is the perfect time to take action and get ahead of the busy season. By positioning your firm strategically, you set yourself up for success—not just for the upcoming tax season, but for the future.

Are you ready to take the next step? Let's discuss how you can implement these strategies effectively. Book a call with us today!

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